Shipping policy
At Menawi, we’re dedicated to ensuring your swimwear gets to you quickly, securely, and without hassle. Here’s everything you need to know about our shipping process:
International Shipping
- We ship to most countries in Europe, making sure your Menawi favorites arrive safely and quickly. Delivery usually takes 1 to 3 business days in mainland Spain, and a bit longer for other countries. You can check the detailed shipping information below.
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If you don’t see your country listed during checkout, no stress — just drop us a message, and we’ll work with you to find a way to get your order delivered. We’ll make sure your Menawi goodies reach you, no matter what 💕
Order Processing
- Please allow us up to 24 hours to process your order. If your purchase is placed over the weekend or during a national holiday, it will be shipped on the next business day.
- You’ll receive a shipping confirmation email once your order is on its way, including a tracking number.
Note: During peak periods, such as holidays, promotions, or product launches, processing times may be slightly longer. Thank you for your patience!
Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with all the details, including a tracking number. Click on the link provided to follow your package step by step, from dispatch to delivery at your door.
If you experience any issues accessing your tracking information or have questions about your shipment, don’t hesitate to reach out to us at info@menawistore.com, our team is happy to assist.
Shipping and Delivery
We ship across Europe, making sure your Menawi favorites arrive safely and as quickly as possible. Delivery times vary depending on your location, so you can plan ahead and start enjoying your new pieces without surprises.
Delivery Times:
- Mainland Spain: 1–3 business days.
- Portugal: 3–5 business days.
- Balearic Islands: 5–7 business days.
- Other countries: 5-15 business days (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovenia, Slovakia, Sweden).
*Keep in mind that some countries may charge import taxes or duties. Your parcel won’t be released until these are paid, so please keep an eye on any customs notifications to avoid delays 🙏
**Please note: Delivery times may vary slightly due to holidays, weather conditions, customs processing, or other unexpected delays from the courier.
Shipping Costs
Customs Duties and Taxes
Please note that depending on where you live, your country’s customs authorities may apply import duties, VAT, or other taxes when your Menawi order arrives. These charges are not included in the price you pay on our website and are the sole responsibility of the buyer
If you have any questions about possible charges, just write to us — we’re happy to help 💌
Address Changes
Need to update your shipping address? Contact us as soon as possible at info@menawistore.com. Free address changes can only be made before your order has been shipped.
Missed Deliveries and Failed Attempts
If the package cannot be delivered because the recipient is unavailable or an incorrect address was provided, the courier may attempt redelivery. In some cases, additional fees may apply for address corrections or redelivery.
Lost or Undelivered Packages
If your package hasn’t arrived within the expected timeframe or appears to be lost, contact us at info@menawistore.com. We’ll work directly with our couriers to locate your package and find a resolution.
We’re committed to making your Menawi shopping experience smooth and enjoyable. If you have any questions or need further assistance, don’t hesitate to reach out. Thank you for choosing Menawi—your go-to for playful, bold swimwear! ✨